Testimonials

I have previous owned my own homes, held investment properties and been a renter. My interactions with Michelle from day one, have been the most professional, efficient and enjoyable I've had.
She has a very evident care and concern for developing strong relationships with both the owner and the renter, and I can see that this is due to a genuine desire to meet her own high standards in respecting the needs of both sides. Her communication is always timely and action is always prompt. In fact, over the last few years, it's been such a great experience that I've often had to commend her for this multiple times (and the trades that have been involved.) I know exactly who I would be engaging with as property manager for my next investment property in Coffs!

Michelle Graham has been a Fantastic Property Manager. Always approachable and nothing has been too much bother for her to sort out.
Any required maintenance has been carried out in a timely efficient manner.
She listens and that makes a huge difference when you're renting.

Michelle was prompt and diligent in arranging all renovation works and she has now selected wonderful tenants. I would recommend her highly.

Michelle G has been our property manager for the past 10 months and we are so happy with how she has managed our home. Her communication is consistently excellent, timely and professional. She is very knowledgeable and happy to work closely with us and our tenants so that we are all happy.

Michelle Graham at the Edge has done an amazing job taking care of my property. She takes pride in finding the right tenants for the property. Her communication is excellent, keeping me updated every step of the way. Prior to choosing Michelle, I researched several local real estate options, and I'm grateful that I ultimately decided to work with her.

I just want to say how thrilled I am to have Michelle Graham as my new property manager.
I have great confidence in her as she has many years of experience & has sorted out a huge debacle with my previous real estate where I wasn’t paid for over a month due to their incompetence.
I’m extremely impressed with her professionalism & her communication is top notch.
Looking forward to many more years of working with you.

I Wendy and my husband Kennedy have had a very good business experience with The Edge Coffs Harbour. We have dealt with Michelle who manages our property and are so pleased that she is our manager and have dealt with her for over 10 years. We are timeously notified of any problems as they arise and we also desire our tenants to live happily and comfortably in our apartment and maintenance problems are addressed on time. We are notified of changes in the market as they occcur and the recommendations are generally good. We live in the Central Coast and each time we visit Coffs Harbour we are pleased with the outlook of the apartment.

I do not hesitate to recommend clients to deal with Michelle Grahan at The Edge Coffs Harbour.

Michelle Graham, from The Edge, has managed my properties for over 20 years for various agencies. It is certainly not a coincidence that my properties now follow her personally, as her decision making and tenant selection are impeccable. I am rarely required to be involved in management issues, but always invited. Most importantly Michelle is aware enough to take care of good tenants, which in turn assists me as a landlord.

Michelle’s tenant selection is meticulous.
I am kept well appraised of matters requiring maintenance attention and our input is sought before maintenance matters of a significant nature are approved.
We regularly receive ‘condition reports’ on our properties following routine inspections and these include an extensive portfolio of photos.
I followed Michelle to The Edge when she transferred from another agency and as a further endorsement of her service, I have recommended Michelle without reservation, to family and friends who have rental properties to manage.
Even when taking leave, Michelle ensures that we are aware of who is looking after our properties during her leave.
We greatly appreciate that if Michelle is not available to take our phone call, she always returns our call promptly.
We give Michelle Graham our highest endorsement as a property manager.

I found Michelle very professional in her dealings with me.

We have a fantastic relationship with Michelle Graham from The Edge Coffs Harbour since 2002 we had 6 units then, her work has always been of the highest quality, caring for both owner and tenant fairly. Since 2019 when the company she worked for transferred to The Edge Coffs Harbour, we sold some units and moved to Perth, Michelle is a loyal, trustworthy, dedicated manager of our property.
Contacts us with every detail videos of inspection, phone and emails.
We recommend her to everyone we know.
Why would you not want the best.
Thank you Michelle for all your hard work

We can't speak more highly of the service provided to us by Michelle Graham in securing a new tenant for my mother's rental property. From our first introduction, the professional manner in which she dealt with us and her attention to detail was second to none. With the property previously being a long term rental, it was a great comfort to know we were and are in trusted hands.
Thank you Michelle.

I have been dealing with Michelle Graham from The Edge Coffs Harbour for many years now and have nothing but confidence and trust that our investment property gets looked after so well. The team at The Edge are always so polite and contactable. If you own an investment property these are the people to deal with they make owning an investment property so much easier. I can't thank Michelle and the team enough for the fantastic work they do. They deserve more than 5 stars!

The Edge is miles ahead of other agencies I’ve dealt with. Michelle is an amazing property manager, she is so responsive and efficient and she knows her stuff. Plus she is just a genuinely lovely person. Highly recommend!

The Edge Real Estate leader in Coffs Harbour recently sold 1/1 Wilton Place on my behalf.
The company is the fonrt runner because of its team and management.
Michelle Graham: Her skills greatly complement The Edge team
Mark Webb: Michelle put me in her hands when I decided to sell. He was excellent and kept me fully informed.
1. The Edge delivers The Edge
2. The Edge gives you The Edge
3. The Edge is the Edge

I wanted to put down in writing, just how wonderfully well you have managed our property in Coffs Harbour for the past 14 years.

I have always loved that your management of our property was as if it belonged to you, rather than just a job you did as part of your duties at the office.

On many occasions we believe that you went far above the call of duty as far as the management of our property went, we never had a single worry about the choices that you made for us.

Thank you so much.

I am writing on behalf of the company to express appreciation and thanks for the very professional manner with which you managed the company's units. It was recognised that you were inheriting some difficult tenancy problems and it was observed how promptly you resolved these problems to our satisfaction. The promptness and accuracy of your monthly rental statements also ensured reconciliation for company accounts purposes was greatly facilitated. For all of these things a big thank you.

I take this opportunity to advise that Michelle Graham, has been the Property Manager of my investment properties for a very long time.

During this period Michelle has been very professional in all her dealings with myself and the tenants of these properties.

Prior to transferring my properties, other property managers allowed tenants into the properties which were not in my best interest, i.e. property damage and rental arrears.

The tenants Michelle has obtained have always pair their rent on time, no property damage and the tenants have been long term, therefore I have not had any properties vacant for any length of time.

Thank you for your excellent service of the years it has been a pleasure to deal with someone you can trust and rely upon.

The best we have rented through I would recommend them to anyone the ladies there Michelle and Kelly are just amazing to deal with!! Thank you for all of your help

A special thanks to Michelle for going out of her way doing everything she could to help me out.
Would highly reccomend to anyone looking for a property. 10/10

Michelle and Kelly are so great, if I was to buy a place and rent it out I would want them to be taking care of it

Michelle Graham is THE best property manager we have ever had for residential investments. We can highly recommend Michelle for all your property management work. She is professional and personable.